ziddyziddy asked:
I have a biocube 14 and it was working perfectly for about 2 weeks and then all of a sudden one morning one of my 24 watt light ballasts(one of eth ones that is included with the tank) stopped working. I took off the light cover and i switched the bulbs and both bulbs worked so it has to be the ballast. How do i fix this problem? it’s slowing me down setting up my nano reef tank. Should i just call Oceanic and get a new one? will they do that? or can i try to fix it myself?
I have a biocube 14 and it was working perfectly for about 2 weeks and then all of a sudden one morning one of my 24 watt light ballasts(one of eth ones that is included with the tank) stopped working. I took off the light cover and i switched the bulbs and both bulbs worked so it has to be the ballast. How do i fix this problem? it’s slowing me down setting up my nano reef tank. Should i just call Oceanic and get a new one? will they do that? or can i try to fix it myself?
how long did u buy the tank?
Both my BC29 and BC 14 just broke and i called drsfoster where i bought the tanks and the gave me the number of red sea something…. where the bc is made
And they are sending me two ballast for each aquraium and a new set of light bulbs.
The only thing is it is taking a long time, i called them last week.
Expect 7-10 days is what they told me.